Customer Relationship Management (CRM)

Improve your business with our all-in-one CRM consulting services. Our CRM experts can build to simplify your processes, increase productivity, and improve customer relationships. We help you choose the right CRM software, ensure smooth integration, and offer ongoing support. Our complete CRM service is designed to meet your specific business needs and promote growth. Choose our professional CRM service for success tailored to Australian companies.

CRM Service

What are the benefits of CRM?

Improved Customer Relationships

CRM centralises customer data, enabling personalised interactions and better understanding of customer needs, leading to stronger relationships and increased loyalty.

Contacts Management

CRM helps track your customers, their movement through your organisation, engage with them, ensuring timely follow-ups and personalised engagement to better engage with them.

One platform for all work

You team can work, collaborate and communicate from one system. They will only need to learn one platform and off they go doing the cool things that make your business tick.

Builf flexibility at scale

Our CRM solutions identify and build complex workflows which will harness growth in your teams because the CMR does all the heavy lifting for your business.

What are the industries that Syntacks specialises in?

Syntacks specialises in providing tailored solutions for real estate, healthcare, financial services, hospitality, retail, and non-profit industries.

Real Estate

Management of potential buyers, lead tracking, client communication tools, commission tracking, integration with accounting and other systems.


Patient management, appointment scheduling, electronic health record (EHR) integration, HIPAA compliance, patient communication tools.

Financial Services

Client portfolio management, lead generation, compliance management, financial planning tools, integration with accounting software.


Guest management, loyalty program management, concierge services, feedback management, integration with property management systems.


Customer loyalty program management, inventory management, sales tracking, omnichannel integration, personalized marketing.


Donor management, fundraising campaign tracking, volunteer management, grant management, event planning and management, donor communication tools.

Elevate Your Business to New Heights Today!

Get in touch today for a personalised quote and discover how our tailored solutions can help your business thrive.

How can our custom CRM solutions meet your unique needs?

Tailored CRM solutions designed to address your specific business challenges and objectives.

CRM Integration

Seamlessly integrate your CRM system with other business tools and applications to streamline processes and improve data visibility. Our CRM integration services ensure smooth data flow between your CRM platform and other essential business systems, enhancing overall efficiency and accuracy.

Cloud CRM Solutions

Experience the benefits of cloud-based CRM solutions, enabling anytime, anywhere access to critical customer data and insights. Our Cloud CRM services offer scalability, flexibility, and cost-effectiveness, making them ideal for small businesses seeking to boost sales, marketing, and customer service efforts.

CRM for Small Business

Empower your small business or not-for-profit with CRM solutions that just work. Our CRM services provide essential functionality for businesses and not-for-profits to engage with contacts, automate business or sales functions, integrate with other tools they use.

Talk to our team today

Talk to our experts for more insight and personalized assistance tailored to your business needs.

Frequently Asked Questions

Yes, CRM systems can be customized to fit specific business needs through tailored workflows, processes, and integrations with other tools and platforms.

CRM systems improve customer service by enabling better communication, personalized interactions, and timely follow-ups, leading to higher customer satisfaction and loyalty.

Businesses of all sizes and industries can benefit from CRM systems, including small businesses, startups, mid-sized companies, and enterprise-level organizations, by improving customer relationships, streamlining processes, and driving growth.

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